With so many HVAC companies to choose from, how on earth do you pick the right one? Before deciding on a whim or the first name that catches your eye, read these tips for choosing a reliable HVAC company.
1. Affordable or Free and Honest Quotes
Great HVAC companies will offer you inexpensive or free comprehensive quotes. And after you contact them, they’ll show up to your home or business promptly. They’ll do a thorough inspection of the HVAC unit in question and answer all of your questions without strong-arming you into accepting services you do not want or need. If you ever feel pressure or a sleazy car salesman feel from your HVAC professional, tell them to hit the road.
2. Great Service
What happens when you call a service provider and are greeted with the voice of a bored twenty-something who’d rather be playing video games? Odds are, that’s just become a company you will not do business with. If the employees don’t even want to be there, can you really expect the company to be reliable?
Bottom line: From the professional on the telephone to the expert who shows up at your door for a service call, you should expect friendly and professional service at all times.
3. Training, Experience, and Licensing
A fancy business vehicle and shiny new equipment are wonderful, but they don’t measure up to the value of a company with lots of time spent on the job. If the HVAC company you choose hires certified and experienced mechanics and offers ongoing training's to its employees, you can rest easy that it’s a progressive, skillful company. How do you find out if the HVAC company you’d like to use employs the experienced professionals you need? How do you know if the company is licensed and certified? Ask them. They’ll give you straight answers if they can stand behind the integrity of their business model. If they hem and haw, let them go.
4. Keep it Local
Do you think a huge, multi-billion dollar corporation is going to look out for your best interest? Maybe. But odds are, a local business that wants to thrive is going to put every client in the position of top priority. Fact is, bad business can make or break a locally owned company. With rating services on Google and Yelp, it’s easy enough to find out if others have had good experiences with the HVAC company you choose. Locally owned companies don’t play around when it comes to their image--they will make things right for their customers.
If you’re looking for a local Rochester heating and cooling expert, give Rochester HVAC Experts a call. Our professionals have experience and integrity, and we offer every customer a service or installation quote, absolutely free.